Privacy Policy
Last Updated: April 9, 2023
This Privacy Policy describes how Mjakazi Connect ("we", "our", or "us") collects, uses, and discloses your personal information when you use our platform, including our website, services, and mobile applications (collectively, the "Service").
1. Information We Collect
1.1 Personal Information
When you register for an account, we collect personal information such as:
- Name
- Email address
- Phone number
- Location (county/town)
- Profile photo
1.2 Additional Information for Workers
If you register as a worker, we also collect:
- ID/Passport number
- Date of birth
- Gender
- Work experience
- Skills and qualifications
- References
- ID/Passport scan
1.3 Payment Information
When you make a payment, we collect payment information such as your phone number for M-PESA transactions. We do not store your M-PESA PIN or other sensitive payment details.
1.4 Usage Data
We automatically collect certain information when you visit, use, or navigate the Service. This information may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Service, and other technical information.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our Service
- To process and complete transactions
- To verify worker identities and qualifications
- To enable communication between families and workers
- To send you service-related notices and updates
- To respond to your inquiries and provide customer support
- To improve our Service and develop new features
- To prevent fraud and abuse of our Service
- To comply with legal obligations
3. How We Share Your Information
We may share your information in the following situations:
3.1 With Your Consent
We may share your information with third parties when you have given us your consent to do so. For example, when a family pays to access a worker's contact details, we share the worker's contact information with the family.
3.2 Service Providers
We may share your information with service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
3.3 Legal Requirements
We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
5. Your Data Protection Rights
You have the following data protection rights:
- The right to access, update, or delete the information we have on you
- The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
- The right to object to our processing of your personal data
- The right of restriction - the right to request that we restrict the processing of your personal information
- The right to data portability - the right to request that we transfer the data we have collected to another organization, or directly to you
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Mjakazi Connect
Biblica House, Dennis Pritt
Nairobi, Kenya
Email: info@mjakazi-connect.co.ke
Phone: +254 788 381049